Support

Write to support@stemmapper.com. Questions, requests to join the TestFlight test, and problem reports all go to the same address.

Reporting a problem

The app keeps a diagnostic log in its Documents folder, visible in the Files app under Stem Mapper as stemscanner.log. Attaching it, together with the exported CSV of the plot concerned and the phone model, is the fastest way to a fix. Screenshots of a fit that went wrong are useful too.

Requirements

iPhone 12 Pro or any later Pro model, or an iPad Pro with LiDAR, on iOS 17 or later. Phones without LiDAR cannot run the scanner.

Your data

Plots stay on the phone until you export them. Deleting the app deletes its plots. See the privacy policy.